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Client Reviews

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Corporate

Tamanika Brown
Senior IP Patent Paralegal
Aristocrat Technology

In my experience, AQX is one of the best IP management systems in the industry. Anaqua's customer service is great. Whenever I have an issue or a ticket, it is never more than 24 hours before someone gets back to me. The Anaqua support team always goes a step beyond. They never hesitate to offer to jump on a call or ask if we want to meet on a Zoom call. That makes a difference, especially for many people on our team who were used to the previous program we had for many years.

Renee Tannhauser
IP Project Manager/Systems Administrator
Nielson

The support I get from Anaqua is unique. Everyone on the Anaqua support team is very attentive, knowledgeable, and responsive. We’ve been using Anaqua for 15 years since we became clients in 2009—if that says anything.   

I had some help from support a while back where outside counsel was providing us with various file types that I needed to upload into AQX. One of the support staff at Anaqua helped me with a workflow to upload them into AQX. I don't know who else would go above and beyond like this. 

Geo Vernon
IP Docketing Specialist
Techtronic Industries North America, Inc.

AQX is a user-friendly IP Management Software that has helped Techtronic Industries obtain a high-level overview into their patent portfolio. Techtronic Industries had no visibility into their patent portfolio, but fast forward a year later and we can pull reports for the C-Suite and other business units. The Anaqua conference has solidified our decision to onboard our Trademark portfolio. While I cannot speak for the team, I am excited to explore the AQX 11 version of Anaqua!

Susan Payne
IP Legal Counsel, Head of Operations and Compliance
Dexcom

Anaqua is a very robust software system, and I look forward to unlocking all its features. At The Anaqua Experience Conference, it's great to meet face-to-face with your client director and hear about other people's experiences, especially when you're just getting started.

Jay Jones
Manager, Docketing
Dolby

Document Auto-Processing is going to be instrumental for our team in getting PTO documents downloaded and automatically docketed in AQX. I am excited about what Anaqua has on the horizon and looking forward to using some of the features in the new release.

Justin Cook
Associate General Counsel
Nielsen

AQX is our unified way of tracking everything we do and reporting on key metrics, both financial and otherwise. We use the AQX platform for invention disclosures, trademarks, and patent preparation and prosecution. AQX also helps us manage relationships with outside counsel and keep track of all our IP deadlines.

Lisa Mathisen
Senior IP Paralegal
Donaldson Company

AQX is a very powerful tool. It provides the ability to create efficiencies in workflows and creating reportsThe Anaqua support team has been friendly and helpful during our transition to the platformThey not only assist with technical queries but also facilitate connections with other clients facing similar challenges.

Carolyn Willey
Global Paralegal Project Specialist and US Patent Paralegal Sub-Lead
Takeda Pharmaceuticals

AQX is the most user-friendly IP management software in terms of interface and features that I have used in my IP career. The Anaqua Experience Conference was a great opportunity to brush up on the basics of AQX, delve a little deeper into the software system, and network with other IP professionals.

Jennifer Birmingham
Business Project Advisor
Cigna

The biggest difference with Anaqua is there is almost nothing I can’t ask —and the Anaqua team will figure it out. You don’t get that type of support from other vendors.

Christof Wolpert
Vice President, Global Legal Innovation
adidas

The Anaqua AQX platform is the backbone that enables us to work more effectively as a team…. AQX provides us with a high degree of automation and relieves us of much of the time-consuming repetitive work; and the ability to capture various input, including status updates and the rationale behind decisions.

Hirokazu Bessho
General Manager, IP Division
Honda Motor Company, Ltd.

Innovation and IP continues to be a major priority for Honda. As we move to a new phase of innovation leadership, it is critical we establish a platform to support our vision. After a thorough review of the alternatives, we are very pleased to select Anaqua to provide a collaborative solution most suitable for our global IP activities.

Daryl Bradley
Senior Director and Head of Intellectual Property Prosecution
Arm

We use the AQX platform across our full patent lifecycle: from front-end invention submission, prosecution, all the way through to annuities right up to the end of the life of a patent. We also rely on the AQX platform to handle a lot of the day-to-day activity in our IP workflow activities now.

Kanna Kimura
Director of the Cloud Services Management Department of the Digital System Platform Division
Fujitsu

We believe that the AQX IP management system, which is a global cloud service, will enable us to standardize and further enhance efficiency of IP operations, replacing our previous on-premise legacy system.

Stephen Reid
Senior IP Counsel
Imperial Brands (formerly Imperial Tobacco)

We needed a system that would allow us to access and analyze our portfolio more easily and at the same time support close collaboration with our law firms. We looked at several tools in the marketplace and were very impressed with Anaqua's potential to support collaboration with the wider community involved in our global trademark activity. The implementation of the system went smoothly even with our large portfolio.

Will Federspiel
Director & Senior Counsel – IP
Reebok

Getting good automated systems that streamline workflows and work processes is critical for us, given our limited resources and the vast amount of activity coming through. With Anaqua, we have a great partner, who is helping us deliver more, both in terms of volume and value – and AQX is key.

Anna Maria Lagerqvist Gahm
Head of IP & Digital Law
Getinge

With our extensive range of products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, life science and digital healthcare solutions and our strong international presence with operations in more than 40 countries worldwide, it was important to be able to improve the efficiency and coordination of our IP management by consolidating onto a centralized platform. AQX enables us to do that, while also providing highly integrated functionality in key areas such as analytics and invention management.

Seitaro Yoshida
General Manager of Legal and Intellectual Property Division
Kyocera Document Solutions Inc.

We were looking for an integrated approach that would enable us to manage our patent portfolio more efficiently and holistically. AQX’s comprehensive intellectual property management platform enabled global IP management for us. During implementation, Anaqua and Kyocera Document Solutions Inc. worked closely together to build up a new workflow. Anaqua listened and were responsive to our needs, enabling us to achieve the best fit for our operations.

Nobuo Tanaka
General Manager of the Intellectual Property Department
Yokogawa Electric

Yokogawa’s goal is to provide value through a System of Systems (SoS) approach. In SoS, value is created by complex combinations of a wide variety of intellectual property.  Therefore, we believe that the strategic value of IP will increase significantly. With the AQX platform, we look forward to being able to execute IP activities that are more aligned with business strategies due to advanced analysis and appropriate management of our IP portfolio.

Toe Su Aung
Head of IP
British American Tobacco

One key benefit of Anaqua is the Users Group which has been formed. Talking to top-class IP owners about the system at User Group meetings and also the processes and procedures each company uses to manage its Intellectual Property rights is tantamount to bench-marking with the best.

Benjamin Brown
Chief IP Counsel, Assistant General Counsel
Onto Innovation

Anaqua’s AQX® Corporate IP management platform has been instrumental in enabling our lean IP team to work more productively and effectively. Anaqua’s Global IP Estimator® enabled us to generate future-cost estimates for our patent and trademark applications worldwide and made the budgeting process much easier this year.

Bernie Graves 
Chief Patent Counsel
Eastman Chemical Company

By integrating patent and portfolio management data in ANAQUA, the businesses are much better served with increased visibility of real-time portfolio information, efficiencies in portfolio reviews, and more accurate forecasting capability.

Sherry Horton
IP Administrator
Oil States International, Inc.

A whole new world has been opened up to me and I really appreciate it. It's been something I've wanted - to be able to manage all of our IP portfolios globally in a central system.

Brendan Harney
Law Department Technology & Operations Administrator
Saint-Gobain

Leading the ANAQUA IAM project has been an exciting foray into the IP space and created valuable opportunities to connect with R&D professionals in our businesses and help them pipeline their innovation streams into a common process.

Tim Crean
SVP and Chief IP Officer
SAP AG

We were looking for a comprehensive IAM system that gave us world class functionality, flexibility, and ease of use for our global team. After a thorough review of the various solutions available, we selected ANAQUA Enterprise IAM solution.

Dr. Thorsten Kettner
Director of Systems Intelligence Group and Head of IP
Wilo SE

With our focus on innovation, we needed a system to enable our IP team to be highly efficient in handling the growth in inventions and patent filings. After extensive review, we selected ANAQUA. Anaqua's streamlined, best-practices implementation was also important in our decision.

Hans Pennings
Former SVP of IP & Licensing
NXP Semiconductors N.V.

With Innovation Centers in Austria, France, Germany, Netherlands, Belgium, UK, India, Singapore and China and a portfolio of 25,000 patents, the challenge was huge. Despite this, I have never seen a more successful IT system implementation project. It is a tribute to the whole team - NXP, Anaqua...

Heidi Martinez
Chief IP Counsel and Associate General Counsel
Xerox Corporation

Anaqua is taking us into the next generation of IP management with new levels of collaboration and productivity.

Tove Fabritius de Tengnagel
Project Manager at Corporate Patents
Novo Nordisk

I think we’ve gained a lot of insight from being able to hear about and discuss various client issues and needs on the Anaqua Client Working Groups, and work with Anaqua to address them.

Lars Kellberg
Corporate VP of Corporate Patents
Novo Nordisk A/S

We wanted to move from our current in-house system to a new generation of patent management software. After a thorough evaluation we selected the ANAQUA IAM solution due to its superior ability to meet our primary objective of providing a user friendly and efficient workplace for professionals in our global patent organization.

Egan Huen
Project Manager
HRL Laboratories

HRL needed a technology solution that integrated all facets of IP administration and IP management into a single platform to support both its technical divisions and legal department, and Anaqua delivered.

Dr. Udo Meyer
SVP of Global IP
BASF Corporation

After a thorough review of the potential suppliers, we conducted an in-depth evaluation of Anaqua's ability to meet our current and future needs. We have been very impressed with both the Anaqua product and its people and look forward to a long partnership.

Law Firm

Michelle Chapman
IP Docketing Manager
Lewis & Rice

Anaqua works harder so that we can work smarter for our clients. In a nutshell, this epitomizes our law firm’s experience with Anaqua. Anaqua allows us to be more efficient and helps us develop solutions faster for our clients.  So much of the work we do today in intellectual property is digital.  The Anaqua Experience Conference provides users with the opportunity to connect and collaborate with fellow attendees, speakers and directors.  These face-to-face connections have been invaluable to our docketing team and are a great benefit to being part of the Anaqua user community.

Chris Farrell
Operations Process Analyst
Smart & Biggar

The Document Auto-Processing capability in AQX is crucial to us, which processes our incoming PTO files. In our previous paper-based file workflow when a file came in from the PTO, it might take three days to process a document and get it to a professional to review. Now, we can get those documents processed and reviewed in half an hour or less. 

We've used AQX since we implemented it in 2017. I’m grateful for the adaptability of the platform and how much we’ve achieved collaborating with the Anaqua team.   

Nicole Fulton
Trademark Docketing Coordinator
Ballard Spahr

Law firm IP practices are very report-driven and need to be able to tailor their reports to individual client requirements. Utilizing AQX Law Firm has made this much simpler and quicker for us.
At the end of the day, it comes down to three factors: cost, speed and quality; and, thanks to AQX Law Firm, we have been able to deliver on all counts.

Nathalie Lebreton
Legal Assistant / Paralegal
Cain Lamarre

PATTSY WAVE frees up time for me to further support our law firm’s partner at Cain Lamarre with business development, contract review, customer relations, and IP portfolio management.

Santiago Mayora
Joint Managing Partner
Mayora IP

AQX Law Firm is like having a car with a high-power engine that can take you to new levels of speed and performance. With our legacy system, we always seemed to be stuck in first gear. It’s exciting with AQX to be able to change up through the gears to drive greater efficiency, productivity, and quality of work.

Donald Lee
Assistant General Counsel and Director of Firm Services
Greenberg Traurig, LLP

We are committed to maintaining quality and efficiency, in part through the use of IP practice management technology that offers the tools we need to maintain our competitive edge and our long-standing reputation for superior client service. After an exhaustive search and investigation into many IP docketing and practice management solutions, it became evident that Anaqua’s platform was the right technology to achieve these goals and meet the ever changing needs of our clients.

Michelle Saitz
IP Practice Support Services Supervisor
Thompson Coburn LLP

By utilizing ANAQUA’s tasks and comments features to track important information, and by giving attorneys and paralegals more visibility and permission-based access to their dockets, we are creating a more efficient and streamlined IP practice.

Constanze Schulte
Trademark Partner
Hogan Lovells

Partnering with Anaqua makes a lot of sense for our global practice, which relies on close and efficient collaboration on a daily basis.

Melanie Murdock
Senior Paralegal & Administrator
Garlick & Markison, LLP

Anaqua is the best data management system I've ever used. The applications are endless - it's not just for docketing.

Heather Salamone
IP Legal / Docket Administrator
Barley Snyder

When COVID-19 hit, our practice group was able to move to a remote work environment seamlessly. We realized that we could find ways to utilize all of our technology, especially PATTSY WAVE, to assist in the transition.

Michele Hoxie
Docketing Paralegal
Hoxie & Associates

My paralegals know how much I love to talk about Anaqua. It’s a great, powerful system. And we’re really proud of the Client Portal that we’ve built with the Anaqua team.

Rebecca Bracewell
Trademark Docketing Supervisor
Perkins Coie

I think training goes quickly in PATTSY WAVE… I like that PATTSY WAVE has everything you need on one screen— it’s all right there and straightforward.

Eric Maschoff
Patent Attorney
Maschoff Brennan Laycock Gilmore Israelsen & Wright, PLLC

We are a very forward-thinking firm always looking for new ways to add value to our advanced technology clients, so the ANAQUA system is a great fit for us. We can offer our clients new online services and use web-based collaboration with other service providers to offer exceptional value.